comment on journal entry: Avoid 1&1 Internet
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Me too.
I, too, am having a protracted problem with 1&1 right now. And it's all over $30.
They sent bills (for $30) to the wrong address and when I didn't pay, they began a collection. I saw it on my credit report when I got one TWO YEARS LATER and paid that day. Then, without telling me, 1&1 reactivated my account and began sending bills to the same wrong address. Now, in order to cancel, they want me to fax them a paper in order to officially change my email and address, so that I can email them a cancellation from my current address. If I just pay the bill, the rep told me, they will do it all over again...reactivate the account and start billing me at the wrong address, then go to collections. In other words, if I pay the measly $30 again, I screw myself for a third time and get yet another collection against me.
I'm trying to get a mortgage and this isn't helping.
This all seems terribly complicated to remove the only black-mark on my credit report (now TWO blackmarks) for an item I already paid. The heck with 1 & 1 and their predatory practices. I have filed a complaint with the BBB and will post my story on any site that will listen.
1&1 Internet Inc. has got to be stopped. [Edward S.] [reply]